Phone: 1-877-505-8987
Fax: 1-800-518-0622
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Rental Policies
Age Limit
All drivers over the age of 25 with clean
driving records (no major moving violations, DUI convictions,
or similar infractions).
Insurance
Due to the types of vehicles we rent and
the nature of the insurance industry, all renters
must carry their own liability and physical damage
policies and must verify with their insurers that
coverage is provided for the vehicle being rented.
International
Renters
Vehicles are available to international
visitors with a valid passport and driver's licence
from their home country. We can provide insurance
coverage for those international visitors renting
for a minimum of two days.
Additional
Drivers
Additional drivers over the age
of 25 may
be listed as authorized drivers.
Delivery / Pick-up
Vehicle delivery and pick-up is available to and from your door for an additional fee. If you choose to pick up your rental vehicle at our office, we offer free parking for your own car for the duration of your rental.
Please note: All pick-up & delivery arrangements must be confirmed at least 24 hours in advance in order to guarantee on-time service. Any changes to pick-up or delivery times/locations with less than 24 hours notice may incur an additional transportation fee.
(In other words: we will do our absolute best to get you the vehicle when and where you want it, however if you change your mind after we've scheduled our guys, we may charge you for it).
Damage Deposit
All renters must leave a damage deposit
in the form of a credit card authorization. Any damage
found on the vehicle upon return will be billed against
this authorization.
Cancellation
Policy
When you make a reservation, we may authorize
your credit card for 50% of the total rental cost
or $500 (whichever is greater). In the event of a
cancellation or rescheduling, we will process the
charge as a "store credit" and apply the amount toward
your rescheduled rental.
If you cancel or reschedule less than 7 days before your rental, you will
be charged a cancellation fee of 50% of the total rental cost or $500 (whichever
is greater) in addition to the above-mentioned deposit.
If you cancel or reschedule less than 72 hours before your rental (or
are a no-show at the time of rental), you will be charged a cancellation
fee of 100% of the total rental cost.
At our sole discretion, cancellation fees may be waived for special circumstances
(severe weather, etc.)
Rates
Weekday Daily Rates are considered Monday-Thursday except for holidays; and Weekend Daily Rates are considered Friday, Saturday, and Sunday and all Holidays. The higher weekend rate may also apply to the day before or day after a major holiday.
Payment Methods
VISA, Mastercard, American Express and
Discover are the preferred method of payment for
rental fees and damage deposits. In certain cases,
cashier's checks or cash may be accepted if pre-arranged.
Personal & Business Checks are not accepted.
Fuel Surcharge
Vehicle is to be returned with same amount of Fuel which vehicle was
released. Replacement of Fuel will be charged at a rate of $5.00 per
gallon.
When Vehicle is gased up must be refueled with 93+ octane gasoline
Refunds
We do not offer refunds for vehicle rentals.
However, our goal is total satisfaction for our renters,
so in certain situations we may offer credit for
additional rental days (i.e. really miserable weather).
This is solely at our discretion.
Driving Area
Restrictions
Rental vehicles may not be driven outside
the states of Pennsylvania, New Jersey, New York,
Maryland, Delaware, Washington D.C, or Virginia,
without prior written approval.
Prohibited
Uses
The vehicles may not be used:
- by anyone not licensed to drive or whose Driver's
License has been suspended or restricted
- for any illegal purpose or in connection with
any illegal activity
- to carry persons or property for hire
- to push or tow anything
- to exceed any posted speed limits
- in any speed test, speed contest, race, rally,
speed endurance contest, demonstration, or on
or near any racetrack or road course.
- to teach anyone to drive
- on any unpaved surface
In the event of a violation of these
Prohibited Uses, we reserve the right to remotely
disable and retrieve the vehicle.
Tickets
The renter is responsible for all parking, traffic,
speeding or other tickets or violations issued
while the vehicle is being rented and must pay
for any fees, penalties, towing charges, or impound
costs.
Mileage
Daily and weekend rentals include 100
miles free per day and weekly rentals include 500
miles free, unless stated otherwise. Each additional
mile driven will be subject to a charge at
the stated mileage rate.
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